Evernote’s Privacy Nightmare. Evernote Employees can Read Your Notes.
Kate Conger, Writing for TechCrunch
The policy changes have to do with machine learning, which Evernote says it is using to “help you get the most out of your Evernote experience.” Evernote wants to let its machine learning algorithms crunch your data, but it doesn’t want to stop there — the company also wants to let some of its employees read your notes so it can ensure that the machine learning is functioning properly.
Evernote claims that only a limited number of employees who have undergone background checks will be able to access user data and that users can encrypt notes they consider sensitive to prevent employees from reading them. But many Evernote users aren’t satisfied with those protections and are threatening to leave the service.
I really don’t like this change and don’t want Evernote employees to see my notes. What are my options?
Do Evernote Employees Access or Review My Data?
Below are the limited circumstances in which we may need to access or review your account information or Content:
• We believe our Terms of Service has been violated and confirmation is required or we otherwise have an obligation to review your account Content as described in our Terms of Service;
• We need to do so for troubleshooting purposes or to maintain and improve the Service;
• Where necessary to protect the rights, property or personal safety of Evernote and its users (including to protect against potential spam, malware or other security concerns); or
• In order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account Content and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account. Please visit our Information for Authorities page for more information.
Evernote users worried about the privacy of their notes should remember a couple of things. First, Evernote, like every other tech company, has to comply with warrants from law enforcement. If the police or the FBI has a legally sound reason to look at your notes, they can. Second, Evernote doesn’t encrypt your notes by default, meaning that hackers who break into the company’s servers or devious Evernote employees can access your notes.